Customer reviews of HR Cars 1 Ltd

By Sally H on 04 May 2021 | Verified purchase

Very friendly and helpful couple of guys, who went above and beyond to ensure I had a good car buying experience. Couldn't have asked for more. They really seemed to care about their customers, and I felt I could trust them. They made buying a car easy and a pleasant experience which isn't always the case! Plus, the car comes with a long warranty for an older car.

Reply from HR Cars 1 Ltd on 04/05/21

Thank you for your feedback Sally. We always try our best to make sure the used car buying process is made has easy as possible. It always gives us pleasure to know that we have served another happy customer.

By Jessica C on 02 May 2021 | Verified purchase

Today I drove my BMW 3 Series home from Bradford all the way back up to not-so-sunny Scotland and it was a dream to drive! I took the train in the morning and Hussain was so kind and picked me up from the train station before taking me to the car. Before I purchased, I test drove it and the owner ensured I liked the car and had a chance to look at all of the paperwork. Top notch service and a top notch car at a truly brilliant price. Thanks again, I love my new-to-me car!

Reply from HR Cars 1 Ltd on 01/05/21

Thank you for your kind words Jess. We always try to make sure all our customers drive away happy especially when they are travelling from a long way. I am so happy that you are pleased with your car and enjoyed driving it back to Scotland. Wish you all the best for your new career move as well.

By josephine B on 17 April 2021 | Verified purchase

The experience was good, excellent service and really nice people, very good service and looked after us well giving good information and walking us through step by step to ensure we get the best possible outcome

Reply from HR Cars 1 Ltd on 17/04/21

Thank you for your feedback. We take pride in making sure our customers are 100% happy before they buy.

By Pepe G on 15 April 2021 | Verified purchase

Hassle free, good deal, friendly. Got new car, px old one. Happy customer. Recommended. Thank you.

Reply from HR Cars 1 Ltd on 15/04/21

Thank you Pepe for your feedback. Hope you enjoy your car like your old one.

By Tammy M on 29 March 2021 | Verified purchase

I found my car, unfortunately it was a distance from where I lived. This was not a problem though, HR cars were very happy to help. We viewed the car through zoom and when the car was delivered it was everything we were expecting. I was asked a number of times if I was happy and I was. I have since received a follow up call from the garage checking I am still happy and have not had any problems. I liked the fact that the car came with 8 months warranty providing me a piece of mind. Very happy with the overall process and love me new car.

Reply from HR Cars 1 Ltd on 29/03/21

Thank you for the feedback and we are very happy you loved your new car. We always try our best to make sure our customers who are a distance away get a full picture of the car, so they don't feel disappointed when the car is delivered. Good luck with your studies.

By Susan E on 23 March 2021 | Verified purchase

From the first time I called this dealership I received a first class service. I had a video call to show me the car then arranged to go and take it for a test drive. They went over and above to make me feel comfortable and to give me the best service they could. The car was perfect for what I wanted and all the paperwork was completed in the office the day I purchased it. Nothing was too much trouble. Would definitely recommend them. First class service. Thanks!!

Reply from HR Cars 1 Ltd on 23/03/21

Thank you very much Susan for your feedback and your Kind words and we are glad you were happy with your purchase and our service. Thank you.

By Lea G on 18 March 2021 | Verified purchase

From the first contact the overall experience was very satisfying. Very well informed over the phone and attentive to the needs of customer. Competitive pricing and customer value. The car was exactly as described and was offered 18months warranty which is a huge ease of mind. All the paperwork was completed and assisted in a very friendly way even my children have been kept busy during the transaction. Many thanks

Reply from HR Cars 1 Ltd on 18/03/21

Thank you Lea for your feedback and kind words. We are so pleased you and the twins liked the car and hope it serves you well on your travels.

By Tracey B on 17 March 2021 | Verified purchase

Very friendly and professional, straightforward, despite the fact that we live so far away, couldn't have been more helpfull

Reply from HR Cars 1 Ltd on 17/03/21

Thank you Tracey, for your kind words. We always try to make sure that our customers have a full description of the car especially when they are buying the car from our online service and having the car delivered without seeing it. So we are very happy you loved the car.

By Will G on 16 March 2021 | Verified purchase

Excellent service. Definitely recommend. Very fast and Smoove service.

Reply from HR Cars 1 Ltd on 15/03/21

Thank you Will for the feedback. It was a pleasure doing business with you and look forward to supplying you your next car.

By Julie F on 13 March 2021 | Verified purchase

Friendly very helpful lots information reasonable price would use again

Reply from HR Cars 1 Ltd on 13/03/21

Thank you Julie for your feedback. Hope you get plenty of enjoyment out of it.